There is no doubt that no two projects from customers are identical, and SoftCircles takes each project as unique. But, our team has worked on enough projects to discover similarities, which will help estimate your project's cost. This allows us to give you an always competitive estimate and a good value. Contact us for more information. You can download our informational brochure about software costs here.
This answer depends on the specifics of your project. The first step following contact with us is to arrange an informal, face-to-face appointment. The meeting will allow us to understand the technical requirements of the project better. Once we know the software requirements, we can provide you with preliminary cost information and a timeline. The timeframe is never a fixed date as unforeseen circumstances may alter the timetable for delivery. Then, we will provide an execution strategy for your project and the steps we suggest taking before beginning work on your software. It could include workshops, specifications documents, and more thorough discussions that enable us to give an accurate and complete cost analysis.
We utilize our Roadmaps workshop to ensure that projects don't fall behind in their schedules. The workshop comes with documentation to ensure that we know all the software task deliverables and, consequently, we can provide that what we deliver and when. The project is divided into manageable, small tasks that allow us to display significant progress in software development in achieving your business goals. The result of smaller-sized studies is the hallmark of agile processes. They are easier to finish and can reduce delays and cost overruns.
We'll divide projects into two sprints that are agile every week. They will deliver software development results after every sprint. This allows you to observe progress as the software develops. Additionally, it will enable you to give your feedback during the entire process instead of looking over everything at the end. If the changes you make aren't your preference, it's much quicker and more convenient for us to make modifications during the construction process than after Phase One is complete.
The same team has been working on your project from the beginning until the end. This avoids any unnecessary delays caused by changing team members during your work. We also have highly skilled backup personnel. We will provide frequent contact with our clients. It includes a weekly report on progress to keep you updated. The progress report, created at the beginning of week one, features an overview of progress towards schedule deliverables. We will also offer weekly phone calls with the project managers and developers to allow you to ask questions regarding our progress and give feedback as the software development progresses.
We offer a complete contract for service levels (SLA) that guarantees the quality of service as soon as your solution starts to live. This includes team retention of knowledge, background system maintenance, and general support for software users.
Our support agreements contain the following specifics:
Our Help Desk Support provides friendly and helpful staff by email, phone, or support tickets. The tickets will be assigned to the central staff member who will take care of the issue.
We'll assist you in any way of using the functionality of the solution. The SLA resolutions and support are determined in terms of estimated time intervals. We will investigate any potential problems or concerns. We are knowledgeable of our systems, both individually and within our team. This means that we can respond to questions quickly and be able to comprehend the questions without having to know detailed information.
It also depends on the specifications you have set in your plan. If you do not need support, we will not fee for this. However, there may be fees for ongoing hosting services, service level agreements, and renewals of domain names.
Our developers have advanced certifications and years of experience in software development across various frameworks and languages. This allows them to research the available options when selecting the most suitable technology platform for your software development project.